Odaa Returns & Refund Policy

At Odaa, we are committed to providing you with products that help relieve swollen, painful, and bulging veins so you can feel confident in your skin again. We believe in the effectiveness of our formula and recommend using it for at least 14 days before considering a return. If you are not fully satisfied after this period and are still within our 30-day money-back guarantee, please reach out to us at hello@odaa-us.com.

Cancellation Policy

We understand that plans change! If you need to modify or cancel your order, please do so within 24 hours of placing it. After this timeframe, your order will have already begun processing and we may not be able to make changes. If your cancellation request is approved, refunds will be processed within 7 business days.

30-Day Money Back Guarantee

We’re confident in our products and encourage you to give them time to work—at least 14 days—so you can experience the full benefits. If you are still not satisfied and wish to return your order, you may do so within 30 days of delivery.

• To initiate a return, contact us at hello@odaa-us.com with your Order Number, Name, and Email Address used for the purchase.
• Shipping fees (if applicable) are non-refundable.

Damaged Items

We take great care in packaging our products securely. However, if your item arrives damaged, please notify us within 72 hours of delivery at hello@odaa-us.com with a clear photo of the damage.

Please note:

• Damaged packaging alone (such as dented boxes) does not qualify for a replacement if the product itself is undamaged.
• We do not refund, replace, or accept returns for damage caused by misuse, normal wear and tear, or improper handling.

If your claim is approved, we will send a replacement at no extra cost.

Shipping & Delivery

We strive to deliver your order on time, but unexpected delays due to couriers, customs, or other factors beyond our control may occur. Odaa is not responsible for:

• Lost, stolen, or delayed packages after they have been shipped.
• Delivery delays caused by the courier service.

For issues with delivery, please contact the courier directly for assistance.

Incorrect Shipping Address

Customers are responsible for ensuring their shipping address is correct before completing checkout.

• If you entered an incorrect address and do not notify us within 24 hours, we cannot issue a refund or reship the order.

Policy Updates

Odaa reserves the right to modify this Return & Refund Policy at any time. It is the customer’s responsibility to review the most up-to-date version before making a purchase. By placing an order, you agree to these terms.

For any return or refund inquiries, please email us at hello@odaa-us.com. We’re happy to help!